To give our customers reliable and effortless service so that they automatically select DavyMarkham as a first choice supplier.

• Health and safety comes first every time
• Quality and Customer Service is our next priority
• We try to be fair and reasonable employers
• Our employees are motivated and happy in their work
• We change if it is for continuous improvement
• We communicate effectively with employees and business partners

Using best available practices to become competitive and provide value for money solutions which will ensure customers use DavyMarkham as their preferred supplier.

• We believe that high quality, consistent and regular two way communications are vital to the progression of the business and to ensure that information is efficiently disseminated to all parties.
  
  
• We operate an open information policy within the business where every employee has reasonable access to all information with the exception of personnel or commercially sensitive data.
  
  
• Abstracts of the annual business plan are presented to the workforce and displayed on the company’s notice boards.
  
  
• Monthly performance against Key Performance Indicators are signed by the Chairman of the JSSC and the MD
  
  
• Health and Safety statistics are displayed on the company notice boards
  
  
• Quality performance and trends are displayed on the company notice boards.
  
  
• Key formal internal communications comprise of:-
  
  
  • Daily tool box meetings held with all shop floor employees where there is an opportunity to exchange information
    
    
  • Monthly Meetings with Employee Representatives and the Works Director to discuss local employee issues
    
    
  • Monthly meetings with Employee Representatives and the Chairman together with the MD
    
    
  • Quarterly Team Briefings
    
    
  • Daily Management Meetings and Meetings of the Directors
    
    
  • Monthly Board Meetings
    
    
  • Continuous improvement team meetings
    
    
  • Contract review meetings